Hotel Front Desk Associate
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Baymont Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing room assignments, and ensuring seamless guest experiences.
Key Responsibilities:
- Guest Check-in/Check-out: Register arriving guests, assign rooms, and process departures.
- Front Desk Operations: Manage room inventory, process guest requests, and maintain accurate records.
- Communication: Answer phone calls, respond to guest inquiries, and provide information on hotel facilities and services.
- Cash Handling: Balance cash, complete balance sheets, and process guest payments.
- Teamwork: Collaborate with colleagues to ensure efficient front desk operations and exceptional guest experiences.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 to less than 7 months.
- Computer Skills: Word processing software.
Work Environment: Our hotel is a dynamic and fast-paced environment that requires a high level of organization, attention to detail, and excellent communication skills. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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