Hotel Front Desk Associate

4 weeks ago


Medicine Hat, Alberta, Canada Baymont Inn & Suites Full time

Job Summary: We are seeking a highly organized and detail-oriented Hotel Front Desk Associate to join our team at Baymont Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing room assignments, and ensuring seamless guest experiences.

Key Responsibilities:

  • Guest Check-in/Check-out: Register arriving guests, assign rooms, and process departures.
  • Front Desk Operations: Manage room inventory, process guest requests, and maintain accurate records.
  • Communication: Answer phone calls, respond to guest inquiries, and provide information on hotel facilities and services.
  • Cash Handling: Balance cash, complete balance sheets, and process guest payments.
  • Teamwork: Collaborate with colleagues to ensure efficient front desk operations and exceptional guest experiences.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months.
  • Computer Skills: Word processing software.

Work Environment: Our hotel is a dynamic and fast-paced environment that requires a high level of organization, attention to detail, and excellent communication skills. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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