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Customer Service Representative

2 months ago


Woodstock, Ontario, Canada 615163 NB Inc Full time
About the Role

We are seeking a highly organized and efficient individual to join our team as a Receptionist at 615163 NB Inc. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation.

Key Responsibilities
  • Customer Service: Greet clients and visitors, respond to inquiries, and provide information in a professional and courteous manner.
  • Switchboard Operations: Answer and direct phone calls, take messages, and transfer calls as needed.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
  • Communication: Relay information to clients, colleagues, and management in a clear and concise manner.
  • Task Management: Prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
  • Team Collaboration: Work closely with colleagues to achieve team goals and objectives.
  • Continuous Improvement: Identify areas for improvement and suggest solutions to enhance processes and procedures.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Will train
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and strong organizational skills.
  • Language: English
  • Work Hours: 40 hours per week