Customer Service Representative

4 weeks ago


Woodstock, Ontario, Canada NB Inc Full time
Job Summary

We are seeking a highly organized and efficient Customer Service Representative to join our team at NB Inc. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong ability to work in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to clients and the public
  • Respond to inquiries and resolve issues in a timely and professional manner
  • Operate switchboard or telephone system to direct calls and messages
  • Perform clerical duties, such as filing and sorting mail
  • Assist with scheduling appointments and maintaining work records
  • Provide directory assistance and relay service to persons with disabilities
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Reliability and flexibility
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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