Customer Service Representative

2 weeks ago


Woodstock, Ontario, Canada NB Inc Full time
Job Summary

We are seeking a highly organized and efficient Customer Service Representative to join our team at NB Inc. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and support to our clients and the public.

Key Responsibilities
  • Customer Service: Provide basic information to clients and the public, greet people and direct them to contacts or service areas, and obtain and process information required to provide customer service.
  • Switchboard Operations: Operate the switchboard or telephone system, answer telephone calls and relay telephone calls and messages, and arrange teleconferences.
  • Clerical Duties: Perform tasks such as filing, sorting, and distributing mail, and maintain work records and logs.
  • Financial Transactions: Receive and issue payments, calculate billing charges, and perform basic bookkeeping tasks.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Personal Suitability: Efficient interpersonal skills, flexibility, organized, reliability, team player, ability to multitask, time management, maturity, and a work term of permanent.


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