Primary Counsellor

2 months ago

Toronto, Ontario, Canada EHN Canada Full time
About the Role

EHN Canada is a leading provider of mental health, trauma, and addiction treatment services. We are seeking a highly skilled and experienced Clinical Team Lead to join our team.

Key Responsibilities
  • Provide coaching and support to clinical staff to enhance their skills and clinical range in delivering client care.
  • Support the Clinical Supervisor in training and working with team members to complete documentation in a timely manner for quality assurance.
  • Take on a leadership role when the Clinical Supervisor is absent.
  • Make recommendations for process and quality improvement using evidence-based practices.
  • Assist with scheduling and ensuring adequate coverage of group programming.
  • Provide feedback to staff as required, escalating performance issues to the Clinical Supervisor and/or Director.
  • Support administrative processes.
  • Maintain excellent reference and partner communication.
  • Assist with SUD group clinical case conferencing and/or individual case consultation as needed.
  • Participate in employee recruitment, as required.
  • Participate in the development and implementation of new processes or initiatives as directed.
  • Celebrate team successes.
  • Other duties as assigned.
Mental Health and Addiction Counsellor Responsibilities
  • Provide individual, group, and family therapy, education, and ongoing assessment of client progress.
  • Case coordination and communication across an inter-professional team.
  • Timely communication with referral agencies, offering support and guidance to clients and their families.
  • Competently manage clients with various addictions and mental health issues, including mental health and substance use disorders.
  • Identify treatment issues and goals with clients, coordinating across clinical teams as needed.
  • Collaborate in the development, implementation, and follow-up of the client care plan, discharge plan, and summaries.
  • Complete detailed documentation and charting appropriately.
  • Prepare reports or correspondence in a timely manner.
  • Participate in weekly clinical case conferencing and consultation meetings, making recommendations based on client progress to the team.
  • Support a framework of accountability for clients in their recovery.
  • Communicate with families on an as needed basis.
  • Engage in professional development, maintain appropriate professional associations, and provide current documentation to the Human Resources Department.
  • Provide student supervision, as required, as qualified.
  • Other duties as assigned.
Professional Attributes
  • Commitment to excellence in client care.
  • Acting as a positive role model to colleagues.
  • Demonstrate excellent communication, facilitation, and decision-making skills.
  • Demonstrated excellent interpersonal skills and the ability to work collaboratively with all members of the healthcare team.
  • Clinical and leadership skills, which develop and empower members of the healthcare team in autonomous decision-making to achieve desired outcomes.
  • Strong organizational skills.
  • Demonstrated commitment to best practice and quality improvement.
  • Commitment to the vision and goals of the organization.
  • Evidence of ongoing professional development.
Employee Benefits and Perks
  • Comprehensive benefits package, including a yearly allowance of $1,500 for mental health and addiction services, as well as $500 per service for various paramedical services, such as massage and physiotherapy.
  • 24/7 Employee Assistance Program through LifeWorks.
  • Competitive paid time off policies, including a paid day off on your birthday.
  • Access to in-house fitness facilities where applicable or discounted external gym memberships.
  • Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance.
  • Personal and professional development through our Education Support Assistance program.
  • Nationwide presence allows for supportive relocation opportunities.
  • Defined Benefit pension through CAAT with up to a 4% employer contribution.
  • Maternity and parental leave top-up.
  • Access to discounts at Kids & Co. Daycare.

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