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Disability Management Specialist

2 months ago

Winnipeg, Manitoba, Canada Canada Life Full time

Job Summary

Canada Life is seeking a skilled Disability Case Manager to join our team. As a Disability Case Manager, you will be responsible for the proactive management of assigned disability claims, evaluating medical information and job duties, and developing case management and return-to-employment plans during periods of disability.

Key Responsibilities

  • Proactively manage assigned disability claims, including STD, LTD, and Life Waiver claims
  • Evaluate the extent of disability through medical investigation and interviews with applicants, employers, physicians, and other medical service providers
  • Conduct medical investigations, write letters to inform affected parties of decisions, and implement return-to-work programs
  • Evaluate health care coordination programs and rehabilitation programs to ensure positive effects
  • Adhere to service level agreements associated with policy holder claims
  • Respond to telephone inquiries from applicants, physicians, lawyers, and other stakeholders regarding claim assessments

Requirements

  • Bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or a related field
  • Experience in disability insurance, life and health insurance, or human resources is an asset
  • Strong interpersonal and communication skills, with excellent listening and problem-solving abilities
  • Ability to work with different priorities and timelines, and to make decisions in a timely manner
  • Fluency in French and English, both oral and written, is an asset

What We Offer

  • Competitive salary and bonus based on experience
  • $2000 education reimbursement per year
  • Full benefits package
  • Competitive pension plan and life insurance plans
  • Advantageous share ownership program