Senior Disability Management Specialist
2 weeks ago
Job Overview:
The Senior Disability Management Specialist will play a key role in managing extended absence and accommodation processes, providing consultation to ensure effective utilization of associated programs, policies, and procedures. This position will handle sensitive and complex processes, working closely with subject matter experts and HR Representatives as needed.
Key Responsibilities:
- Administer and manage all aspects of the sick leave/extended absence programs for Canada, including claim submission review, claim initiation, and ensuring effective case management by all involved parties.
- Provide support for the programs through the interpretation and understanding of all internal and external policies and procedures related to leave of absence and disability management.
- Establish effective return to work and accommodation strategies in a proactive and educational manner.
- Support and drive all enterprise-wide wellness initiatives.
- Guide ergonomic assessments when issues are identified.
- Track absence-related data to produce reports, statistics, and analysis to allow for proactive disability management.
- Create and maintain all internal sick leave/disability claim and accommodation files.
- Provide administrative support for all other Health and Disability Management programs.
- Assist and lead in the development of Disability Management Resources and Educational Tools for leaders and employees.
- Deliver presentations and training to leaders on the Disability and Wellness process.
- Assist in managing relationships with external wellness programming providers.
- Collaborate and foster relationships between the US and Canadian Disability Management Programs to provide enterprise-wide consistency when deemed appropriate.
- Act as the first point of contact for Return to Work Specialists and external departments for questions related to DM.
- Train team members in the administrative and tracking processes related to DM and Wellness.
- Ensure all programming aligns with the corporate values and strategic goals.
- Assist in managing the relationship between Disability Management and the Case Management team.
- Perform other duties as assigned.
Qualifications:
- Post-secondary education in Disability Management or Human Resources, or an equivalent combination of education and experience.
- 5-10 years of experience in a Disability Management position.
- Experience in Corporate Wellness is considered an asset.
- Advanced knowledge and demonstrated ability in the application of insurance contracts and policy wordings is required.
- 3 years of experience in a Human Resources generalist position, including exposure to leave of absence programs and a strong background in performance management.
- Strong knowledge of Canadian employment laws and Human Rights Legislation.
- Advanced MS Office skills, specifically in Word, Excel, and PowerPoint.
- Sound judgment and discretion in handling confidential material.
- Excellent attention to detail with the ability to review work products for accuracy.
- Ability to work independently and as part of a team.
- Excellent initiative, with a proactive, positive, self-starting attitude, and ability to educate others.
- Excellent verbal and written communication skills, combined with the ability to be compassionate and understanding when dealing with employees during challenging situations.
- Return to Work Coordinator (RTWC) or Disability Management Professional (DMP) Designations would be considered an asset.
About Wawanesa Insurance:
Wawanesa Insurance is a leading provider of insurance solutions, committed to delivering exceptional service and support to its customers and employees. As a company, we value diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive for all.
Why Join Wawanesa Insurance?
At Wawanesa Insurance, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our employees are our greatest asset, and we are committed to providing them with the tools and resources they need to succeed.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].
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