Senior Disability Management Specialist
2 weeks ago
About the Role:
We are seeking a highly skilled and experienced Senior Disability Management Specialist to join our team at Wawanesa Insurance. As a key member of our Disability Management team, you will be responsible for managing extended absence and accommodation processes, providing consultation to ensure effective utilization of associated programs, policies, and procedures, and working closely with subject matter experts and HR Representatives.
Key Responsibilities:
- Administer and manage all aspects of the sick leave/extended absence programs for Canada, including claim submission review, claim initiation, and ensuring effective case management by all involved parties.
- Provide support for the programs through the interpretation and understanding of all internal and external policies and procedures related to leave of absence and disability management.
- Establish effective return to work and accommodation strategies in a proactive and educational manner.
- Support and drive all enterprise-wide wellness initiatives.
- Guide ergonomic assessments when issues are identified.
- Track absence-related data to produce reports, statistics, and analysis to allow for proactive disability management.
- Create and maintain all internal sick leave/disability claim and accommodation files.
- Provide administrative support for all other Health and Disability Management programs.
- Assist and lead in the development of Disability Management Resources and Educational Tools for leaders and employees.
- Deliver presentations and training to leaders on the Disability and Wellness process.
- Assist in managing relationships with external wellness programming providers.
- Collaborate and foster relationships between the US and Canadian Disability Management Programs to provide enterprise-wide consistency when deemed appropriate.
- Act as the first point of contact for Return to Work Specialists and external departments for questions related to DM.
- Train team members in the administrative and tracking processes related to DM and Wellness.
- Ensure all programming aligns with the corporate values and strategic goals.
- Assist in managing the relationship between Disability Management and the Case Management team.
- Perform other duties as assigned.
Requirements:
- Post-secondary education in Disability Management or Human Resources, or an equivalent combination of education and experience.
- 5-10 years of experience in a Disability Management position.
- Experience in Corporate Wellness is considered an asset.
- Advanced knowledge and demonstrated ability in the application of insurance contracts and policy wordings is required.
- 3 years' experience in a Human Resources generalist position, including exposure to leave of absence programs and a strong background in performance management.
- Strong knowledge of Canadian employment laws and Human Rights Legislation.
- Advanced MS Office skills, specifically in Word, Excel, and PowerPoint.
- Sound judgment and discretion in handling confidential material.
- Excellent attention to detail with the ability to review work products for accuracy.
- Ability to work independently and as part of a team.
- Excellent initiative, with a proactive, positive, self-starting attitude, and ability to educate others.
- Excellent verbal and written communication skills, combined with the ability to be compassionate and understanding when dealing with employees during challenging situations.
- Return to Work Coordinator (RTWC) or Disability Management Professional (DMP) Designations would be considered an asset.
About Wawanesa Insurance:
Wawanesa Insurance is a leading provider of insurance solutions in Canada, with a strong commitment to customer service and community involvement. We offer a comprehensive benefits package, including a competitive salary, annual bonus plan, leave of absence top-up programs, generous vacation time, personal days, premium-free benefits, and a pension plan.
Why Join Our Team:
At Wawanesa Insurance, we value diversity, equity, and inclusion. We are committed to creating a workplace that is equitable and inclusive for all employees. We offer a hybrid work environment that offers flexibility to our employees in balancing in-office and remote work. We are proud to be one of Manitoba's Top Employers, a Kincentric Best Employer in Canada, and a Forbes Best Employer in Canada.
How to Apply:
If you are interested in this exciting opportunity, please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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