Business Growth Specialist
3 weeks ago
CWB National Leasing is a leading equipment leasing and financing company in Canada, serving clients across various industries, including agriculture, construction, transportation, and more.
We're committed to providing exceptional service, fostering strong relationships, and delivering hassle-free financing solutions.
Job DescriptionWe're seeking an experienced Business Growth Specialist to join our team. In this role, you'll play a key part in supporting our growth by fostering customer satisfaction, establishing strong relationships, and efficiently processing assignment assumption transactions.
You'll partner with our internal teams, sales, credit, and service departments to provide seamless support and ensure targeted turnaround times.
Key Responsibilities:
- Collaborate with equipment finance sales, vendor, and broker partners, and operations teams to deliver client-first solutions and handle risk.
- Maintain expertise in business structures, legal requirements, asset types, and credit policies.
- Assess customer requests to identify appropriate transaction type, gather required documentation, and accurately process assignments, assumptions, amalgamations, and name changes.
- Lead the credit application process, including appeals and change requests, while ensuring contract enforceability and generating transaction documentation.
- Provide clear, professional communication to customers and third parties, explaining processes and documentation.
- Accurately record updates and actions in the Felix system and handle financial adjustments, account reconciliations, and workflow prioritization.
- Handle difficult conversations, provide outstanding customer service, and identify areas for training and operational improvements.
- Organize and maintain all transactional files, ensuring timely completion and adherence to compliance standards.
We're looking for a highly skilled and experienced Business Growth Specialist with a passion for customer service and relationship-building. If you have:
- A business degree or diploma or equivalent work experience.
- Three (3) years administration experience in the finance industry.
- Strong analytical skills with attention to detail and accuracy.
- Knowledge and understanding of receivable account skills.
- Excellent written and verbal communication skills with demonstrated ability to execute with tact and assertiveness.
- Bilingual in French and English is considered an asset.
As a valued member of our team, you'll enjoy:
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.
- A comprehensive benefits package, including hybrid work environments, everyday flexibility, company-funded health coverage, a health care spending account, a flexible wellness program, and generous time-away options.
- Career development opportunities, including organization-wide coaching services, mentorship, education support, and training programs.
- A commitment to inclusivity and diversity, with a safe and welcoming work environment.
If you're a motivated and customer-focused individual with a passion for business growth, we encourage you to apply today
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