Field Operations Manager

1 month ago


Fredericton, New Brunswick, Canada Brandt Full time
Job Title: Field Operations Manager - Parts

Brandt is seeking a seasoned professional to lead our Field Operations team in the Atlantic region. As a Field Operations Manager - Parts, you will be responsible for providing strategic leadership and support to our customer-facing parts operations.

Key Responsibilities:
  • Develop and execute business plans to drive profitability in our parts departments.
  • Oversee the development of our branch parts teams, ensuring they have the necessary skills and knowledge to support our customers.
  • Collaborate with our Division and Regional CSA managers to provide consistent support for our stores.
  • Ensure dealer audit criteria are met at our stores.
  • Implement and maintain 5S and Lean principles in our operations.
Requirements:
  • Proven experience in heavy machinery dealer business practices.
  • Strong understanding of customer support processes, specifically parts operations.
  • Excellent interpersonal communication, negotiation, and conflict resolution skills.
  • Knowledge of products, customers, markets, and competitors.
  • Financial acumen with a focus on branch GLs.
What We Offer:

Brandt offers a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for leadership and customer support, we encourage you to apply for this exciting opportunity.



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