Volunteer Resources Coordinator

6 days ago

Calgary, Alberta, Canada Inn From The Cold Full time
Job Title: Volunteer Resources Coordinator

At Inn From The Cold, we are seeking a highly motivated and organized Volunteer Resources Coordinator to join our team. This is an exciting opportunity to make a meaningful impact in the lives of families experiencing homelessness.

Job Summary:

The Volunteer Resources Coordinator will be responsible for the recruitment, screening, selection, training, motivation, and evaluation of volunteers. This role will also be responsible for the development and execution of the volunteer program, ensuring that it aligns with the organization's mission and values.

Key Responsibilities:
  • Promote volunteer opportunities to the public through various channels, including social media, email, and community outreach.
  • Recruit, screen, select, train, schedule, motivate, and evaluate volunteers to ensure they are equipped to support the organization's programs and services.
  • Develop and maintain a database of volunteers, including their skills, interests, and availability.
  • Design and conduct training and orientation programs for volunteers to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Establish and conduct screening interviews with potential volunteers and their supervisors to ensure they are a good fit for the organization.
  • Provide basic orientation and ongoing support to all volunteers to ensure they feel valued and supported in their roles.
  • Communicate with volunteers to ensure a positive experience for both the volunteer and the organization.
  • Represent the organization at volunteer fairs, conduct shelter tours, deliver Lunch and Learns, and other speaking engagements at external venues.
  • Meet with the Fund Development Team to provide relevant updates and participate in post-event evaluation for major events.
  • Update the database, volunteer job descriptions, and volunteer manual as required.
Requirements:
  • Customer Service Orientation: Desire to help or serve others in a professional manner.
  • Detail Oriented, Accurate, and Thorough: Ability to manage multiple details required in carrying out program activities.
  • Stress Management: Ability to function effectively and exercise self-control while thriving in a fast-paced team environment.
  • Teamwork: Knowledge, skill, and ability to work effectively with others to achieve optimal collective results.
  • Adaptable and Focused: Ability to be adaptable to changing priorities while maintaining focus on ongoing responsibilities.
  • Reliability: Is reliable in communicating information and sees tasks through to completion in a timely manner.
  • Post-Secondary Degree/Diploma in Volunteer Management or a related field.
  • Experience in a volunteer coordination capacity preferred.
  • Strong Interpersonal Skills and ability to work independently and/or as part of a team.
  • Strong Written and Verbal Skills with the ability to communicate effectively and efficiently.
  • Must provide clear RCMP or police security clearance.
  • Politically and Culturally Sensitive.
  • High Level of Critical and Logical Thinking, Analysis, and/or Reasoning to identify underlying principles, reasons, or facts.
  • Excellent Verbal, Written, and Presentation Skills.
  • Must have intermediate experience in MS Office programs.
  • Ability to develop recruitment and selection procedures.
  • Proven Ability to Supervise, Motivate, Train, and Monitor the Performance of a Team of Volunteers.
  • Ability to Communicate in a Friendly and Informative Manner with People from a Wide Variety of Cultural and Ethnic Backgrounds and Lifestyles.
  • Ability to Work Independently and Possess Strong Time Management Skills.
  • Ability to Supervise and Train Employees, including Organizing, Prioritizing, and Scheduling Work Assignments.
  • Solid Negotiation, Conflict Resolution, and People Management Skills.
  • Good Training, Coaching, and Mentoring Skills are Essential.
  • Complete all required INN training as assigned, such as Indigenous Awareness, FOIP, etc.
What We Offer:
  • Competitive Salary, where all employees are paid a living wage at minimum.
  • Focus on Health and Wellbeing, including access to employer-paid extended health benefits, dental benefits, annual health spending account, and employer-matched RRSP contributions.
  • Commitment to Your Mental Wellbeing with free and confidential support through the Employee & Family Assistance Program.
  • Work-Life Balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays.
  • Supportive and Flexible Work Environment, with ongoing training and development opportunities.
  • Potlucks, Celebrations, Employee Engagement Initiatives, and Plenty of Fun.
  • Strong Commitment to Advancing Reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples.
  • Recognition that People are a Combination of Many Intersecting Identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

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