Coordinator, Volunteer Resources

5 days ago


Calgary, Alberta, Canada Inn From The Cold Full time
Coordinator, Volunteer Resources

Join our team at Inn from the Cold, a leading organization dedicated to supporting families experiencing a housing crisis in Calgary. As a Coordinator, Volunteer Resources, you will play a vital role in recruiting, training, and motivating volunteers to make a profound impact on the lives of families in need.

About Us

Inn from the Cold is a multidisciplinary team united by a shared vision, mission, and values. We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures.

Key Responsibilities
  • Promote volunteer opportunities to the public and recruit, screen, select, train, motivate, and evaluate volunteers
  • Develop and execute volunteer programs, including designing and conducting training and orientation programs
  • Manage volunteer data, including computer data entry, record keeping, and statistical analysis using Better Impact
  • Ensure all volunteers who work with children have cleared police checks and maintain accurate records
  • Communicate with volunteers to ensure a positive experience for both volunteer and the organization
  • Represent the Inn at Volunteer fairs, conduct shelter tours, deliver Lunch and Learns, and other speaking engagements
  • Meet with Fund Development Team to provide relevant updates and participate in post-event evaluation
  • Update database, volunteer job descriptions, and volunteer manual as required
Requirements
  • Custumer Service Orientation: Desire to help or serve others in a professional manner
  • Detail oriented, accurate, and thorough: Ability to manage multiple details required in carrying out program activity
  • Stress Management: Ability to function effectively and exercise self-control while thriving in a fast-paced team environment
  • Teamwork: Knowledge, skill, and ability to work effectively with others to achieve optimal collective results
  • Adaptable and Focused: Ability to be adaptable to changing priorities while maintaining focus on ongoing responsibilities
  • Reliability: Is reliable communicating information and sees tasks through to completion in a timely manner
  • Post-secondary degree/diploma in volunteer Management or a related field
  • Experience in a volunteer coordination capacity preferred
  • Strong interpersonal skills and ability to work independently and/or as part of a team
  • Strong written and verbal skills with the ability to communicate effectively and efficiently
  • Must provide clear RCMP or police security clearance
  • Politically and culturally sensitive
  • High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
  • Excellent verbal, written, and presentation skills
  • Must have intermediate experience in MS office programs
  • Ability to develop recruitment and selection procedures
  • Proven ability to supervise, motivate, train, and monitor the performance of a team of volunteers
  • Ability to communicate in a friendly and informative manner with people from a wide variety of cultural and ethnic backgrounds and lifestyles
  • Ability to work independently and possess strong time management skills
  • Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments
  • Solid negotiation, conflict resolution, and people management skills
  • Good training, coaching, and mentoring skills are essential
  • Complete all required INN training as assigned such as: Indigenous Awareness, FOIP, etc.
What We Offer
  • Competitive salary, where all employees are paid a living wage at minimum
  • Focus on health and wellbeing, including access to employer-paid extended health benefits, dental benefits, annual health spending account, and employer-matched RRSP contributions
  • Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program
  • Work-life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays
  • Supportive and flexible work environment, with ongoing training and development opportunities
  • Potlucks, celebrations, employee engagement initiatives, and plenty of fun
  • Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples
  • Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace
Our Commitment

Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

We are committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to submit your application.



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