Lead Site Reliability Engineer
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Site Reliability Engineer to lead our team in developing, implementing, and supporting Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization.
Key Responsibilities
Lead code and non-functional reviews of all production-bound SRE solutions
Drive transformation by continuously looking for ways to automate existing processes
Track, audit, monitor, and implement technical work streams
Act as portfolio SME - understand & document common components, core functionalities, and infrastructure of supported applications
Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
Drive incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
Focus on Continuous improvement and technical standards - Drive improvements in productivity, monitoring, tooling, and best practices
Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities
Communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide
Requirements
Advanced knowledge of industry practices, with focus on SRE
Advanced experience in a variety of environments (Cloud, distributed and mainframe, business workflows and services/APIs, databases)
Excellent communication skills, direct style (e.g. I did or did not do something, it does or does not work as opposed I believe or I understand it to be)
Effective negotiation skills, stakeholder management
Ability to influence at the Director level (unit and other partner units)
Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, Catch Point)
What's in it for you?
We offer a comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. We offer flexible work/life balance options, opportunities to do challenging work, and opportunities to take on progressively greater accountabilities.
Job Skills
Agile Methodology, Group Problem Solving, IT Systems Integration, Organizational Leadership, Product Services, Software Development Life Cycle (SDLC), System Applications, System Integration Testing (SIT), Systems Software
Additional Job Details
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.
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