Store Operations Manager

7 days ago

Bowmanville, Ontario, Canada Ardene Full time

About the Role:

The Store Manager is a key member of the Ardene team, responsible for overseeing all store operations and driving sales and profitability. This role requires a strong leader who can motivate and train their team to deliver exceptional customer service and achieve sales targets.

Key Responsibilities:

  • Collaborate with the District Supervisor to develop and implement strategies to achieve sales and profit budgets.
  • Train store team members on company standards and programs, ensuring they have the skills and knowledge to deliver excellent customer service.
  • Monitor performance and take action on substandard performance, resolving conflicts and addressing low performance.
  • Recruit and retrain talent by motivating their team and recognizing good performance.
  • Conduct administrative and operational duties as required, including preparing and managing employee schedules and handling customer complaints.
  • Comply with all head office requests regarding store operations, processing and managing incoming merchandising shipments, and handling returns to head office.
  • Comply with policy and regulations as per the company's employee manual.

Requirements:

  • Minimum of 2-3 years retail management experience.
  • High school diploma or equivalent.
  • Solid business acumen.
  • Strong time management and priority-setting skills.
  • Ability to manage stress in a fast-paced environment.
  • Ability to move, lift, and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

What We Offer:

  • A competitive hourly rate of $80.
  • A casual dress-code.
  • A dynamic and supportive work environment.

Ardene is an Equal Opportunity Employer:

Ardene is committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.

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