Lead Business Analyst, Service Operations
3 weeks ago
Lead Business Analyst - Service Operations
Join our dynamic team at Brainhunter as we seek a Lead Business Analyst to oversee a significant Service Operations System Implementation initiative for our esteemed Midstream Oil & Gas client. This position offers a blend of in-office and remote work, providing flexibility and a balanced work environment.
Key Responsibilities:
- Oversee project financials, scope definition, and scheduling
- Manage resource allocations, requirements gathering, contracts, and task planning
- Ensure adherence to compliance standards, manage alterations, and enhance project outcomes
Additional responsibilities include:
- Collaborate with stakeholders to establish project objectives and deliverables
- Develop comprehensive project plans and communication strategies
- Utilize project management tools to track timelines and milestones
- Supervise project budgets, vendor relations, and procurement processes
- Report on project performance and effectively manage risks
- Foster strong interdepartmental relationships
Qualifications:
- At least 5 years of experience in IT project management
- Familiarity with Service Operations System projects (e.g., ServiceNow, Remedy, JIRA ITSM)
- Certifications such as PMI, CMM, ISO, or CMMI are advantageous
- Demonstrated ability to manage intricate projects and communicate proficiently
- Skilled in software tools including Excel, PowerPoint, and MS Project
- Results-oriented, client-centric, and exceptionally organized
- Ability to thrive in a collaborative team environment
- Understanding of financial principles and practices
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