Bilingual Customer Service Representative
5 days ago
Job Summary
We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Scotiabank. As a key member of our Customer Contact Centre, you will be responsible for providing exceptional customer service to our Canadian Banking customers.
Key Responsibilities
- Provide valuable advice to customers on our products and services
- Take inbound calls from customers to resolve their queries and ensure their satisfaction
- Identify customer banking needs and provide customized solutions
- Respond to complaints and troubleshoot issues
Requirements
- High school diploma or recognized equivalent
- Excellent communication and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Comfortable working with customers over the phone
What We Offer
- Comprehensive benefits package
- Opportunities for career growth and development
- Flexible work arrangements
- Recognition and rewards for outstanding performance
About Scotiabank
Scotiabank is a leading bank in the Americas, committed to helping our customers achieve success through a broad range of advice, products, and services. We value diversity and inclusion, and are committed to creating an inclusive and accessible environment for all employees.
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