Retail Store Manager
2 weeks ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Smoke Zone. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our store staff, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Staff Supervision
- Supervise and mentor a team of 5-10 staff members, providing guidance and support to ensure they meet their performance goals.
- Store Operations
- Assign sales workers to duties, ensuring optimal coverage and productivity.
- Manage inventory levels, ordering merchandise as needed to maintain optimal stock levels.
- Authorize returns and exchanges, ensuring customer satisfaction and resolving any issues promptly.
- Performance Management
- Conduct regular performance reviews, providing constructive feedback and coaching to staff members.
- Store Maintenance
- Establish and maintain a clean and organized store environment, ensuring a positive customer experience.
- Education
- College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
- Experience
- At least 7 months to less than 1 year of experience in a retail supervisory role.
- Language
- Fluent in English.
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