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Operations Specialist
2 months ago
We are seeking a highly organized and detail-oriented Operations Consultant to join our team at Sephora. As an Operations Consultant, you will work closely with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Key Responsibilities- Provide exceptional client service and support during store business hours.
- Assist in training other team members on Point-Of-Sale (POS) and MPOS systems.
- Maintain standards of cleanliness and organization within the cashier zone.
- Be aware of and assist in maintaining Sephora's merchandising concepts.
- Participate in programs to reduce shortage/loss.
- Perform shipment receipt and processing in a timely manner.
- Organize and maintain stockroom per company standards.
- Process transfers, damages, and testers per company standards.
- Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
- Ensure safety and tidiness standards are respected and maintained at all times.
- Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s), or Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
- 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
- Possess good computer, arithmetic, and organizational skills.
- Ability to multi-task, while being attentive to the needs of clients and the business.
- Effective time management, problem-solving, and communication skills.
- A High School graduate or equivalent.
- Flexible availability including evenings, weekends, and holidays is required.
- Work in a fragrance-filled environment.
- Lift and carry up to 50 pounds.
- Bend and stretch to stock shelves.
