HR Operations Specialist

2 months ago

ChathamKent, Canada Vitesco Technologies Full time
About the Role

Vitesco Technologies is seeking a highly skilled HR Operations Specialist to join our Human Relations team. As a key member of our team, you will be responsible for providing primary customer support to employees and HR team members with regards to personnel actions, organizational changes, and payroll.

Key Responsibilities
  • Manage personnel data and reporting within the SAP HR system, SuccessFactors's Employee Central, Ceridian Dayforce, and other ancillary HR systems/tools.
  • Responsible for a designated specialty area(s) such as Relocation, KPI tracking, Data Replication, International Assignments, Unemployment Insurance Administration, Time & Attendance, etc.
  • Payroll responsible for Chatham location.
  • Provide basic coaching to management acting as HR Generalist and ensures timely, effective execution of all local operational HR related work (onboarding and placement, transfer and separation, local organizational communications, employee relations, HR KPI's and monthly reporting).
  • Interact with customers in person, via teams, electronic mail, or service tickets to answer questions and provide assistance in the completion of standardized HR transactions.
  • Respond to and provide direction to employees on human relation issues such as employee concerns, benefit inquiries, harassment and discrimination complaints.
  • Document all contacts, interactions, and outcomes within the Ticket Management software.
  • Continuously monitor quality and quick turnover of performed tasks and ensures high quality.
  • Input and audit required data into the HR system for maintaining; payroll, organizational management, recruiting, Global HR System, etc.
  • Perform complex data maintenance of personnel master data within the SuccessFactors's Employee Central systems, SAP HR, and Ceridian Dayforce.
  • Use independent judgment and available resources to determine appropriate methods for recording actions and ensuring data integrity.
  • Receive employee and HR inquiries regarding HR and Payroll related matters. Independently researches and resolves inquiries, demonstrating a high degree of responsiveness, accuracy, and integrity. Actions to resolve inquiries may frequently require engagement of internal resources from various departments as well as external vendors, service providers, and/or consultants.
  • Prepare and execute pre-payroll audit reviews to assure compliance with stated policies and procedures.
  • Coordinate Technical Payroll to confirm and reconcile forecasted payroll results each pay period. Oversight of gross payroll ranging from $800k – $900k per processing period.
  • Assist in development of management reporting requirements; prepares, audits, and issues recurring and ad-hoc reports from various systems.
  • Participate in special projects/project teams as required.
What We Offer
  • Immediate Benefits
  • Paid Time Off
  • Tuition & Employee Discounts
  • Annual Bonus
  • And more benefits that come with working for a global industry leader
Requirements
  • Associate Degree in business or a related field
  • Microsoft Office Proficiency (Excel, Powerpoint)
  • Experience with HCM and Technical Payroll processing systems (ex. Ceridian Dayforce or SuccessFactors platforms)
  • Experience with ticketing systems (ex. C4C, ServiceNow or other market standards)
  • Legal authorization to work in the CAN is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Vitesco Technologies is not able to pay relocation benefits for this opportunity
  • This position is an in-office role that will require daily presence in our Chatham, ON location
Preferred Qualifications
  • 5 years of experience in a HR Service Center role with a focus on payroll and data administration, 7 years preferred
  • Certified Payroll Professional (PCP)
  • Sufficient process knowledge and payroll ability
  • Experience with HCM and Technical Payroll processing systems (ex. Ceridian Dayforce or SuccessFactors platforms)
  • Analytical skills (theory and application, including intermediate Excel) in order to troubleshoot incidents and help process improvement teams
  • Employee Central experience
  • SAP R/3 HR- Current Release experience

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