HR Operations Specialist

3 weeks ago

ChathamKent, Canada Vitesco Technologies Full time

About the Role

Vitesco Technologies is seeking a highly skilled HR Operations Specialist to join our Human Relations team. As a key member of our team, you will provide primary customer support to employees and HR team members with regards to personnel actions, organizational changes, and payroll.

Key Responsibilities

  • Manage personnel data and reporting within the SAP HR system, SuccessFactors's Employee Central, Ceridian Dayforce, and other ancillary HR systems/tools.
  • Provide basic coaching to management acting as an HR Generalist and ensure timely, effective execution of all local operational HR-related work.
  • Interact with customers in person, via teams, electronic mail, or service tickets to answer questions and provide assistance in the completion of standardized HR transactions.
  • Respond to and provide direction to employees on human relation issues such as employee concerns, benefit inquiries, harassment, and discrimination complaints.
  • Document all contacts, interactions, and outcomes within the Ticket Management software.
  • Continuously monitor quality and quick turnover of performed tasks and ensure high quality.
  • Input and audit required data into the HR system for maintaining payroll, organizational management, recruiting, and Global HR System.
  • Perform complex data maintenance of personnel master data within the SuccessFactors's Employee Central systems, SAP HR, and Ceridian Dayforce.
  • Use independent judgment and available resources to determine appropriate methods for recording actions and ensuring data integrity.
  • Prepare and execute pre-payroll audit reviews to assure compliance with stated policies and procedures.
  • Coordinate Technical Payroll to confirm and reconcile forecasted payroll results each pay period.
  • Assist in development of management reporting requirements; prepare, audit, and issue recurring and ad-hoc reports from various systems.
  • Participate in special projects/project teams as required.

Why You Should Apply

  • Immediate benefits
  • Paid Time Off
  • Tuition & Employee Discounts
  • Annual Bonus
  • And more benefits that come with working for a global industry leader

Basic Qualifications

  • Associate Degree in business or a related field
  • Microsoft Office Proficiency (Excel, PowerPoint)
  • Experience with HCM and Technical Payroll processing systems (e.g., Ceridian Dayforce or SuccessFactors platforms)
  • Experience with ticketing systems (e.g., C4C, ServiceNow, or other market standards)
  • Legal authorization to work in Canada is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • Vitesco Technologies is not able to pay relocation benefits for this opportunity.
  • This position is an in-office role that will require daily presence in our Chatham, ON location.

Preferred Qualifications

  • 5 years of experience in a HR Service Center role with a focus on payroll and data administration, 7 years preferred
  • Certified Payroll Professional (PCP)
  • Sufficient process knowledge and payroll ability
  • Experience with HCM and Technical Payroll processing systems (e.g., Ceridian Dayforce or SuccessFactors platforms)
  • Analytical skills (theory and application, including intermediate Excel) in order to troubleshoot incidents and help process improvement teams
  • Employee Central experience
  • SAP R/3 HR- Current Release experience

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