Bilingual Credit Resolution Specialist
4 days ago
We are seeking a highly skilled and bilingual Credit Management Resolution Officer to join our team. As an RBC ambassador, you will deliver exceptional client experiences by offering financial advice and payment solutions during their time of need.
Key Responsibilities- Engage with clients through outbound calls regarding outstanding payments on their credit cards, personal and business accounts.
- Educate and provide advice on credit solutions, negotiate tailored payment arrangements for overdue accounts to meet client's financial obligations.
- Focus on helping clients when they need us most, by responding empathetically to a variety of questions, offering solutions based on client's financial situation.
- Resolve problems at first point of contact in a friendly and helpful manner and maintain relationships with partners to work as one RBC.
- Contribute to team results by supporting all colleagues to be successful in meeting client needs.
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
- Proven interpersonal, communication and problem resolution skills.
- Ability to build rapport while offering the right solutions for our clients while mitigating risk.
- Desire to build exceptional client experiences, passionate and curious to help clients meet their needs and solve their concerns.
- Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
- Flexibility to work various shifts that meet our clients' needs Monday to Friday 8AM-11PM EST and Saturday 8AM-7PM EST.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation and stock where applicable.
- A world-class training program in financial services.
- Excellent career development and access to a variety of job opportunities across business and geographies.
- Leaders who support your development through coaching and managing opportunities.
- Work in a dynamic, collaborative, progressive, and high-performing team.
RBC is committed to supporting flexible work arrangements when and where available conditional on employees being able to meet with the technological and confidentiality requirements of the role.
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Montreal, Quebec, Canada Royal Bank of Canada Full timeJob SummaryWe are seeking a highly skilled and bilingual Credit Management Resolution Officer to join our team. As a key member of our Credit Management and Recoveries team, you will play a critical role in delivering exceptional client experiences by providing financial advice and payment solutions to our clients.Key ResponsibilitiesEngage with clients...
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Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial advisor and problem solver for our clients. As a Bilingual Credit Management Resolution Officer, you will provide exceptional client experiences by offering tailored financial solutions and payment plans during times of...
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Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial advisor and problem solver for our clients. As a Bilingual Credit Management Resolution Officer, you will provide exceptional client experiences by offering tailored financial solutions and payment plans during times of...
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Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial advisor and problem solver for our clients. As a Bilingual Credit Management Resolution Officer, you will provide exceptional client experiences by offering tailored financial solutions and payment plans during times of...
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Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial advisor and problem solver for our clients. As a Resolution Officer, you will provide exceptional client experiences by offering tailored financial solutions and payment plans during times of need. You will champion the...
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Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial advisor and problem solver for our clients. As a Resolution Officer, you will provide exceptional client experiences by offering tailored financial solutions and payment plans during times of need. You will champion the...
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Montreal, Quebec, Canada RBC - Royal Bank Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial advisor and problem solver for our clients. As a Resolution Officer, you will provide exceptional client experiences by offering tailored financial solutions and payment plans during times of need. You will champion the...
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Montreal, Quebec, Canada Royal Bank of Canada Full timeJob SummaryThis is a full-time role within our Credit Management and Recoveries team, where you will act as an ambassador for the Royal Bank of Canada, delivering exceptional client experiences by offering financial advice and payment solutions during times of need. You will champion the RBC brand and provide support to clients as they interact with us in...
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Montreal, Quebec, Canada Royal Bank of Canada Full timeJob SummaryThis is a full-time role within our Credit Management and Recoveries team, where you will act as an ambassador for the Royal Bank of Canada, delivering exceptional client experiences by offering financial advice and payment solutions during times of need. You will champion the RBC brand and provide support to clients as they interact with us in...
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Montreal, Quebec, Canada Royal Bank of Canada Full timeJob Title: Credit Management and Recoveries Officer Job Summary: We are seeking a skilled Credit Management and Recoveries Officer to join our team, providing exceptional client experience and financial advice in a dynamic and fast-paced environment. Job Description: As a Credit Management and Recoveries Officer, you will be responsible for delivering an...
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Montreal, Quebec, Canada RBC - Royal Bank Full timeJob Title: Credit Management and Recoveries Officer Company: RBC Job Summary: As a Credit Management and Recoveries Officer at RBC, you will play a critical role in delivering exceptional client experiences by offering financial advice and payment solutions during times of need. You will champion the RBC brand and provide support to clients as they interact...
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Montreal, Quebec, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial ambassador and delivering exceptional client experiences by providing financial advice and payment solutions during times of need. You champion the Royal Bank of Canada brand and provide support to our clients as they...
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Montreal, Quebec, Canada Royal Bank of Canada> Full timeJob SummaryJob DescriptionWhat is the Opportunity?You are a key member of our Credit Management and Recoveries team, serving as a financial ambassador and delivering exceptional client experiences by providing financial advice and payment solutions during times of need. You champion the Royal Bank of Canada brand and provide support to our clients as they...
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Claims Resolution Specialist
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Claims Resolution Specialist
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Montreal, Quebec, Canada CAA Club Group Full timeJob SummaryWe are seeking a highly skilled Claims Resolution Specialist to join our team at CAA Club Group. As a Claims Resolution Specialist, you will be responsible for settling claims related to habitation, automobile, motorcycle, long haul trucking, commercial, and warranty programs.Key ResponsibilitiesDetermine and assess coverage of claimsConduct...
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Bilingual Credit Assessment Specialist
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Montreal, Quebec, Canada NCRI Inc. Full timeBilingual Credit Analyst at NCRiWe are seeking a dedicated Bilingual Credit Analyst to contribute to our esteemed and rapidly expanding organization. In this role, you will be an integral part of a vibrant team engaged in financial evaluation tasks. The ideal candidate will possess sound judgment, high emotional intelligence, and effective problem-solving...
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Montreal, Quebec, Canada CB Canada Full timeJob Summary:The Accounts Receivable Specialist/Spécialiste des comptes débiteurs will be responsible for performing tasks requiring quick resolution of issues, including account reconciliation, payment research, and dispute resolution. This role will work closely with internal departments and customer organizations to ensure billing, statements, disputes,...
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Montreal, Quebec, Canada CB Canada Full timeJob Summary:The Accounts Receivable Specialist/Spécialiste des comptes débiteurs will be responsible for performing tasks requiring quick resolution of issues, including account reconciliation, payment research, and dispute resolution. This role will work closely with internal departments and customer organizations to ensure billing, statements, disputes,...
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Bilingual Credit Analyst
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Montreal, Quebec, Canada NCRI Inc. Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Bilingual Credit Analyst to join our Credit Team at NCRI Inc. As a key member of our team, you will be responsible for providing exceptional customer service while responding to all inbound risk inquiries.Key ResponsibilitiesAdjudicate applications pending for credit, reviewing to determine...
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Bilingual Credit Analyst
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Montreal, Quebec, Canada NCRI Inc. Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Bilingual Credit Analyst to join our Credit Team at NCRI Inc. As a key member of our team, you will be responsible for providing exceptional customer service while responding to all inbound risk inquiries.Key ResponsibilitiesAdjudicate applications pending for credit, reviewing to determine...
