Business Process Specialist, Market Rules and Business Processes Development
1 day ago
About the Role:
We are seeking a highly skilled Business Process Specialist to join our Market Rules team at the Independent Electricity System Operator (IESO). As a Business Process Specialist, you will be responsible for analyzing and developing business processes to ensure their consistency with the needs of the Market Rules team.
Key Responsibilities:
- Analyze current business processes and update them as necessary to ensure consistency with business needs.
- Develop and maintain process maps, process models, and specifications.
- Collaborate with the project manager, project sponsor, process owner, and other team members to define metrics and ensure quality and alignment with business process procedures and guidelines.
- Act as a liaison between Market Rules and IT representatives to effectively communicate business needs and technical details.
- Participate in transitioning requirements to other Market Rules team members and ensure a clear and complete understanding and alignment.
- Review deliverables from other team members to ensure quality and alignment with business process procedures and guidelines.
- Define and implement requirements analysis approaches for the project.
- Adhere to established requirement analysis approaches and business process methodologies, notation, and templates.
- Contribute to the authoring of the Project or Program Charter as an initiating and evolving document within the Portfolio and Project Management Lifecycle (PPMLC).
- Produce information models and catalogues.
- Capture requirements in a traceability tool.
- Conduct traceability activities to ensure that all requirements are aligned and delivered throughout the project phases.
- Where required, work with the IESO Business Analysis team to update the Enterprise Process Catalogue to reflect new or revised business processes.
- Review all relevant project deliverables as needed.
- Keep current with the latest trends in business process analysis and maintain knowledge of current best practices in business process analysis.
Requirements:
- Successful completion of 4 years of university education in an appropriate discipline or equivalent education.
- Knowledge encompassing the relevant technical fields, including computer science, engineering, technical service delivery, finance, risk management, and customer service.
- Knowledge of business analysis theory, principles, and practices, including the International Institute for Business Analysis (IIBA) best practices.
- Knowledge of business and IT business methods, procedures, and organization structures to be aware of limitations that can be imposed and to recognize factors influencing the effective implementation of methodologies, risk, and business analysis-related activities.
- Solid knowledge and thorough understanding of IIBA methodology, standards, techniques, and tools.
- Proven history of contributing to projects using both Waterfall and Agile methodologies.
- Proven ability to work in an ambiguous environment and collaborate across multiple areas to identify and achieve common business objectives.
- Strong and tested business process analysis skills stemming from both failed and successful project experience and lessons learned.
- Demonstrated hands-on experience achieving business objectives on large complex enterprise-wide projects in a complex service delivery environment.
- Solid understanding of software development lifecycle; project management lifecycle; business, solution, and technology architecture; and IT and business operations.
- Experience leading the gathering and identification of project business process objectives, performance measures, expected benefits, and constraints to align expectations and get agreement between sponsor and project participants.
- Demonstrated ability to develop, present, justify, and gain approval for process and information documentation from the project sponsor and stakeholders, including senior executives, as required.
- Experience modeling processes using standard Business Process Model and Notation (BPMN).
- Experience identifying and/or facilitating process risks and control requirements.
- Ability to lead and develop key business analysis approaches and deliverables for both projects and business analysis engagements.
Assets:
- IIBA certification at the level of Certified Business Analysis Professional (CBAP) is preferred.
About the IESO:
The Independent Electricity System Operator (IESO) works at the centre of the province's power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province's electricity grid 24/7, design, run, and oversee the wholesale electricity markets, and plan and prepare to meet Ontario's electricity needs – now and into the future.
What We Offer:
- A comprehensive total rewards program, including best-in-class benefits and a flexible workplace.
- A challenging, fast-paced, and collaborative team environment, where your perspectives and experiences matter.
- Leaders who support your growth and success through regular feedback and coaching.
- The opportunity to work with some of the brightest minds in the industry.
How to Apply:
For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.
We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview.
Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.
The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario. When working in the office, you will be located at our Mississauga, Oakville, or Toronto location.
Join Our Talent Community:
Sign up for our talent community; stay in touch, find out about new opportunities – and discover how you can make a difference. Discover how we use our expertise and commitment to deliver reliable and affordable electricity to Ontario's businesses and communities, and how we're innovating to secure a stronger energy future for all Ontarians. Visit and be sure to follow us on.
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Oakville, Ontario, Canada Independent Electricity System Operator Full timeJob Title: Business Process Specialist, Market Rules and Business Processes DevelopmentJob Summary:We are seeking a highly skilled Business Process Specialist to join our team at the Independent Electricity System Operator (IESO). As a Business Process Specialist, you will be responsible for analyzing and developing business processes related to Market Rules...
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