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Customer Service Representative
3 months ago
Position: Service Advisor(s)
Position Type: Fulltime Permanent
Work Schedule: Monday to Friday and 4on/4off rotations available
Opportunity Overview
We are seeking two dedicated Service Advisors to enhance our operations at Velocity Truck Centres Canada. This role is pivotal in delivering exceptional service within the trucking sector.
Compensation Package
- Competitive base salary based on experience
- Generous vacation policy to support work-life balance
- Employer-sponsored RRSP matching for future financial stability
- Comprehensive health benefits including medical, dental, and vision coverage
Key Responsibilities
- Deliver outstanding customer service
- Manage appointment scheduling efficiently
- Provide accurate repair estimates
- Handle invoicing processes
- Offer recommendations and facilitate sales
- Conduct follow-ups with customers
- Communicate details of work completed and associated charges
Required Qualifications
- Exceptional customer service abilities
- Strong communication and organizational skills
- Ability to manage multiple tasks in a dynamic environment
- Proficient in computer applications
- Prior experience in the automotive or trucking industry is advantageous
- Minimum requirement of a High School diploma
About Velocity Truck Centres Canada
Velocity Truck Centres Canada specializes in a variety of services, including sales, maintenance, parts, and financing, representing leading brands in the trucking industry. We are committed to excellence in customer service and fostering growth.
We are an equal opportunity employer
