Administrative Coordinator

2 months ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time

Job Summary

Mackenzie Health is seeking a highly organized and detail-oriented Administrative Coordinator to join our team in a dynamic Mental Health Outpatient Clinic setting. As an Administrative Coordinator, you will provide clerical and administrative support to maintain a progressive, efficient, and organized healthcare environment that enhances the patient and staff experience.

Key Responsibilities

  • Provide administrative support to nursing and other hospital staff, including data entry, scheduling appointments, and communicating with staff, patients, and families.
  • Operate, maintain, and order office and hospital equipment and supplies in a fast-paced setting.
  • Input data information for admissions, transfers, and discharges, including entering consults, printing labels, and completing work lists on EPIC.
  • Respond to telephone inquiries and provide excellent customer service skills.

Requirements

  • Grade 12 or equivalent.
  • Working knowledge of Medical Terminology.
  • Prior experience in an administrative/clerical role, preferably within a mental health healthcare environment.
  • Keyboarding skills (40 wpm).
  • Experience with computer applications, including Microsoft Office.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Ability to effectively de-escalate situations.
  • Proven attendance record.
  • Understanding and compliance with patient and staff safety policies and procedures.

Preferred Qualifications

  • Previous experience within the Administrative Coordinator classification.
  • EPIC, EPF, ESP experience.

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