Full-Time Guest Experience Manager

1 week ago


SaintBrunodeMontarville, Quebec, Canada McDonald's Full time
About the Role

We are a leading foodservice retailer, offering a unique opportunity to join our team as a Full-Time Guest Experience Leader. As a key member of our team, you will be responsible for delivering exceptional guest experiences, inspiring and guiding your team, and connecting with guests to build strong relationships.

Key Responsibilities
  • Showcase your passion for people by anticipating guest needs and providing a proactive approach to caring for them.
  • Inspire, support, and guide your team to deliver a guest experience that blurs the line between restaurants and quick service restaurants.
  • Connect with guests and answer their questions about our food and brand, making them feel valued at all touchpoints.
  • Be a model of calm and fairness with guest experiences, handling various situations with composure and positivity.
  • Make McDonald's an experience that delights and builds a strong relationship with our guests.
About Us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald's history. Today, McDonald's Canada is proud to be one of the world's leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald's Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.



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