Store Operations Manager
4 weeks ago
As a key member of our store team, the successful candidate will provide support to the store to achieve growth in sales, budgeted P.I. accuracy, on-shelf availability, planogram compliance, price integrity, and accurate store inventory.
Our company is committed to delivering exceptional customer service, and we're looking for someone who shares this passion.
- Responsible for maintaining store inventory accuracy, including PI accuracy, planogram compliance, rotation checklists, price integrity, hole counts, and price checks & changes.
- Ensure the continued maintenance of our SAP system.
- Support the execution, maintenance, and compliance of store programs, initiatives, and planograms.
- Ensure price integrity and signage are maintained by performing price changes, shift audits, replacing missing shelf labels, signs, and data strip maintenance.
- Perform in-store transfers and store-to-store transfers.
- Work with Department Managers to ensure inventory is maintained at a specific level and that there is a proper mix of assortment on the shelves available while minimizing out-of-stocks.
- Responsible for the rotation checklist as designed and completed for all departments. As issues are identified, they are to be elevated to the Department Manager, Assistant Store Manager, & Franchisee.
- Analyze opportunities and develop business plans to achieve financial objectives within the store, including wage cost, operational expenses, inventory control, and shrink.
- Perform administrative activities, including financial reporting, labour scheduling, merchandising, and bookings as required.
- Responsible for hiring part-time staff and training new employees.
- Responsible to maintain and communicate Company Policies and Procedures and ensuring compliance with Food Safety, Health and Safety initiatives, and with the Union Contract.Requirements:
- Minimum Grade 12 Diploma (advanced reading, writing, and mathematical skills).
- 2-3 years of retail grocery experience.
- Previous managerial or supervisory experience an asset.
- Exceptional customer service skills with a talent for building customer loyalty.
- Knowledge of store systems skills (Telxon, CAO, and BDR) and computer skills (PC applications, Outlook, Excel) is an asset.
- Knowledge of Food Safety, Health and Safety, and Company Policies and Procedures.
- Flexibility to work a variety of shifts, including nights, days, afternoons, evenings, and weekends.
At Loblaw Companies Ltd - Head Office, we attribute our success to our commitment to preserving our core values: fresh food, well-trained staff, clean stores, and, above all, superior and friendly customer service. If this resonates with you and you're open-minded, have a positive attitude towards change, and enjoy the challenges of a dynamic retail work environment, apply today.
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