Food Service Team Lead

2 weeks ago

Midland, Ontario, Canada Pizza Hut Full time
Job Title: Assistant Food Service Manager

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Hut. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food service department.

Key Responsibilities:
  • Operational Management: Develop and implement efficient work schedules to ensure seamless service delivery.
  • Team Supervision: Supervise and coordinate food preparation activities, providing guidance and support to our team members.
  • Training and Development: Provide comprehensive training on job duties, sanitation, and safety procedures to ensure our team members are equipped to deliver exceptional service.
  • Inventory Management: Estimate ingredients and supplies needed to maintain optimal stock levels and minimize waste.
  • Staff Management: Hire, manage, and develop a high-performing team of food service staff.
  • Quality Control: Ensure that all food products meet our high quality standards and customer expectations.
  • Customer Service: Handle customer complaints and concerns in a professional and courteous manner.
  • Reporting and Record-Keeping: Maintain accurate records and prepare reports to support business decisions.
  • Supply Chain Management: Coordinate food orders with our chef to ensure timely delivery and minimize waste.
  • Tray Assembly: Supervise the assembly of food trays to ensure presentation and quality standards are met.
Supervision:
  • Directly supervise 3-4 team members.
Work Environment:
  • Fast-paced environment with high pressure to meet deadlines.
  • Mixture of sitting, standing, walking, bending, crouching, and kneeling.
  • Physically demanding tasks requiring stamina and endurance.
Personal Qualities:
  • Client-focused mindset with a strong commitment to customer satisfaction.
  • Excellent interpersonal and oral communication skills.
  • Flexible and adaptable with a team player attitude.
Support for Newcomers and Refugees:
  • Recruit and support newcomers and refugees affected by conflicts or natural disasters.
  • Assist with foreign credential recognition to facilitate integration into our team.
Job Details:
  • Permanent position with a 30-hour workweek.
  • Work language: English.

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