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Food Service Team Lead

2 months ago

Midland, Ontario, Canada Pizza Hut Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pizza Hut. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including training and development programs.
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service and that their needs are met.
  • Inventory and Supply Management
    • Estimate ingredient and supplies required for meal preparation and maintain accurate records of stock, repairs, sales, and wastage.
    • Prepare and submit reports on inventory and supply levels.
  • Team Management
    • Recruit, train, and develop food service staff to ensure that they have the skills and knowledge required to perform their duties effectively.
    • Establish work schedules and ensure that staff are aware of their responsibilities and expectations.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 7 months to less than 1 year of experience in a food service supervisory role.
  • Work Setting
    • Fast-paced environment with tight deadlines.
  • Work Conditions and Physical Capabilities
    • Combination of sitting, standing, walking, and standing for extended periods.
  • Personal Suitability
    • Client focus, efficient interpersonal skills, excellent oral communication, flexibility, and team player.
Work Environment

Pizza Hut is a fast-paced and dynamic work environment that requires strong leadership and communication skills. As a Food Service Supervisor, you will be working in a team environment with a focus on delivering exceptional customer service and ensuring that our food quality meets the highest standards.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.