Facilities Coordinator

4 weeks ago


Yellowknife, Northwest Territories, Canada Northwestel Full time

Job Summary

We are seeking a highly skilled Facilities Analyst to join our team at Northwestel. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our cable, copper, and fibre plant infrastructure.

Key Responsibilities

  • Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures.
  • Timely completion of all administrative tasks, including time reporting, expense reporting, and submission of corporate card statements.
  • Analyze Cutover sheets, assist Cable Splicer, and update Records in Optius as required.
  • Update maps via BisCad.
  • Provide information and assist with Cable Locates, High Loads, and Airline Mileage.
  • Coordinate Defective Cable Maintenance Program and update Records in Optius with results.
  • Complete Pre-Fields for Sales.
  • Provide Technical Support for Internal/External Customers.
  • Build and Manage Addressing in Odin/Optius for Flow Through Provisioning.
  • Identify and Document Business Processes as required.
  • Liaise closely with Engineering and Assignment.
  • Contribute individually or as part of a team to increasing focus on quality of experience for Northwestel's internal and external Customers.
  • Update and Maintain fibre records as provided.
  • Participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement.

Requirements

  • Minimum two years' experience in telecommunications with knowledge in cable, copper, and fibre plant infrastructure.
  • Project coordination skills and be proficient at record management.
  • Aptitude for investigative, analytical work.
  • Working knowledge of telecommunication networks.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.
  • Strong organizational skills.
  • Ability to work with strict deadlines in a fast-paced work environment.
  • Strong computer skills in a Windows environment is an asset.

What We Offer

  • Health & Wellness Benefits, Pension Plan, Discounts.
  • Team Incentive Bonus.
  • Paid Vacation with a Vacation Travel Allowance.
  • Work-Life Balance.
  • Community Involvement.

Northwestel is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to the goals of Employment Equity and strive to achieve a skilled workforce that is representative of the population we serve.



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