Operations Assistant Manager
4 weeks ago
At the Alma Mater Society (AMS) of the University of British Columbia (UBC), we are seeking an experienced and skilled Assistant Operations Manager to join our Catering and Conferences team. As a key member of our operations team, you will play a vital role in ensuring the successful execution of events and conferences at our facilities.
Job Summary:The Assistant Operations Manager will assist in overseeing both in-house and off-site catering operations, as well as conference and meeting space. This role requires a self-motivated individual with excellent leadership and organizational skills to ensure timely and professional catering service to our internal and external customers.
Key Responsibilities:- Assist in the planning and execution of events and conferences, including coordinating with clients, vendors, and internal teams.
- Supervise and train Event Leads and Associates to ensure high-quality service and attention to detail.
- Manage the scheduling and supervision of C&C staff for room set-ups, break-sets, and reserve space in Caterease.
- Review Caterease bookings daily to ensure successful execution of all catered events according to AMS and client standards.
- Adhere to all AMS policies and procedures, as well as other entity regulations such as Food Safe and Liquor Laws.
- Work with the C&C Operations Manager to prepare annual budgets and strategies to ensure ongoing financial success of the department.
- Manage HR-related responsibilities for the C&C team, including hiring, scheduling, training, and evaluating employees.
- Exceed guest expectations by ensuring all orders are complete before delivery, ensuring timely deliveries, and coordinating with the catering chef food production.
- Minimum 2 years of food service management experience.
- Valid BC driver's license and a drivers abstract.
- Ability to perform shift work (daytime, evenings, weekends, and holidays) and on-call.
- Minimum Food Safe level 1 certification.
- Serving-It-Right certification.
- Proficient in all areas of the Caterease Event Management software.
- Excellent customer service skills.
- Ability to lift up to 12 kg (26.4lbs).
- Intermediate computer skills with proficient knowledge of MS Office (Outlook, Word, & Excel).
- Ability to work independently with minimum supervision.
- Language: Required to speak, read, and write English, with fluency in other languages being an asset.
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Operations Assistant Manager
4 weeks ago
Vancouver, British Columbia, Canada AMS of UBC Full timeJob Title: Assistant Operations ManagerJoin the team at the Alma Mater Society (AMS) of the University of British Columbia (UBC) as an Assistant Operations Manager in our Catering and Conferences department.About the RoleWe are seeking a highly motivated and organized individual to assist in overseeing our in-house and off-site catering operations, as well...
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Operations Assistant Manager
4 weeks ago
Vancouver, British Columbia, Canada AMS of UBC Full timeJob Title: Assistant Operations ManagerJoin the team at the Alma Mater Society (AMS) of the University of British Columbia (UBC) as an Assistant Operations Manager in our Catering and Conferences department.About the RoleWe are seeking a highly motivated and organized individual to assist in overseeing our in-house and off-site catering operations, as well...
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