Business Operations Director

4 weeks ago

Vancouver, British Columbia, Canada Durable Full time
About Durable

We're on a mission to make owning a business easier than having a job. Our vision is a world where AI runs your business for you, freeing up time to focus on your craft. We've already achieved this with our AI Website builder, generating over 5 million sites. Now, we're looking for an experienced leader to help us scale our operations, revenue, and culture.

Job Summary

The Head of Operations will oversee the day-to-day operations of Durable, ensuring seamless delivery of our products and services to customers. This includes managing customer relationships, financial performance, human resources, and working closely with senior leaders to develop business strategies.

Key Responsibilities
  • Deliver exceptional customer experiences through effective product and service management.
  • Drive financial performance by managing budgets, forecasting, and defining key performance indicators.
  • Lead the human resources function, including recruiting, hiring, training, and performance management.
  • Collaborate with the CEO and senior leaders to develop and implement long-term business plans.
What We Offer

As a member of our team, you'll have the opportunity to work with a talented group of individuals who are passionate about making a difference in the business world. We offer a dynamic and supportive work environment, with opportunities for growth and development.

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