Client Services Associate

4 weeks ago


Burlington, Ontario, Canada Childventures Early Learning Academy Inc Full time
Position Overview

We are seeking a dedicated Receptionist to join our team at Childventures Early Learning Academy Inc. This role is essential in ensuring smooth operations and providing exceptional service to our clients and visitors.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: Previous experience is considered an asset
Key Responsibilities
  • Welcome individuals and guide them to the appropriate contacts or service areas
  • Deliver fundamental information to clients and the general public
  • Collect and process necessary information to facilitate customer service
  • Document and communicate relevant information
  • Organize and confirm appointments
  • Maintain accurate work records and logs
  • Handle payments and transactions
  • Perform administrative tasks, including filing, sorting, and distributing correspondence
  • Manage telephone communications and relay messages
  • Coordinate teleconferences
  • Offer directory assistance
  • Conduct data entry tasks
  • Provide outstanding customer service
Technical Skills
  • Proficient in electronic scheduling systems
  • Familiarity with MS Office Suite
  • Experience with MS Excel, MS Outlook, and MS Word
Work Environment
  • Fast-paced work setting
  • Strong attention to detail is required
Personal Attributes
  • Excellent interpersonal skills
  • Highly organized
  • Dependable and trustworthy
  • Able to manage multiple tasks effectively
Benefits
  • Comprehensive dental plan
  • Health care coverage
  • Free parking available
  • Permanent position
  • Work Language: English
  • Hours: 35 to 40 hours per week


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