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Customer Service Associate
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our clients, and promoting our products and services.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and availability
- Process transactions, handle returns, and exchanges
- Maintain a clean and organized store environment, adhering to safety and security protocols
- Collaborate with colleagues to achieve sales goals and provide excellent customer service
Requirements:
- High school diploma or equivalent required; post-secondary education in a related field an asset
- Minimum 6 months of experience in a retail or customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Physical ability to lift up to 25 pounds and stand for long periods
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Discounts on RONA products and services
About RONA:
RONA is a leading Canadian retailer of hardware, home renovation, and gardening products. With over 22,000 employees across Canada, we are committed to providing exceptional customer service and supporting our communities. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
