IT Support Specialist

3 days ago

Newmarket, Ontario, Canada The Regional Municipality of York Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our Information Technology Services team as an IT Service Desk Assistant. In this role, you will provide exceptional customer service to internal staff and external clients, resolving technical issues and providing support for various IT systems and applications.

Key Responsibilities
  • Respond to Help Desk inquiries and provide solutions to technical issues related to computer equipment and software.
  • Record client interactions using ticket tracking software and monitor urgent issues.
  • Provide second-level support for the ITS Service Desk, ensuring referral, escalation, and follow-up procedures are applied correctly.
  • Participate in technical project teams to assist in the delivery of ITS-related projects and programs.
  • Provide exceptional customer service to internal and external clients.
  • Ensure services provided meet Regional customer service standards.
  • Manage information in accordance with legislation and corporate standards.
Requirements
  • Currently enrolled in a full-time IT or related program and have a required co-op, placement, or internship to graduate.
  • Knowledge of computer hardware and technology components.
  • Knowledge of and demonstrated ability in corporate core competencies, including customer service, communication, teamwork, initiative, and flexibility.
  • Computer literacy using MS Office software applications.
  • Ability to organize daily workload, set priorities, and meet required deadlines.
  • Ability to work with PC-based hardware, printers, Microsoft Windows operating system, and MS Office applications to resolve client issues.
What We Offer

We offer a collaborative and progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace. Our benefits and wellness programs include a defined benefit pension plan, employee health care spending account, and access to a 24/7 Employee and Family Assistance Program.

How to Apply

To apply, please submit your resume, cover letter, and unofficial transcript to Job ID: 5139 by July 26, 2024 @ 11:59 PM EST. Please use the following naming convention for uploaded documents: "Last Name, First Name - IT Service Desk Assistant - Co-op Student (Job ID: Resume)".

  • Healthcare Support Specialist

    7 days ago

    Newmarket, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide...

  • Healthcare Support Specialist

    7 days ago

    Newmarket, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide...

  • Healthcare Support Specialist

    2 weeks ago

    Newmarket, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide...

  • Healthcare Support Specialist

    2 weeks ago

    Newmarket, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative support to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key ResponsibilitiesProvide...

  • IT Support Specialist

    2 weeks ago

    Newmarket, Ontario, Canada The Regional Municipality of York Full time

    About The Regional Municipality of YorkThe Regional Municipality of York is a dynamic and progressive organization that serves a diverse population of over 1 million residents. We are committed to providing excellent customer service and creating a positive work environment for our employees.About the RoleWe are seeking a highly motivated and detail-oriented...

  • IT Support Specialist

    2 weeks ago

    Newmarket, Ontario, Canada The Regional Municipality of York Full time

    About The Regional Municipality of YorkThe Regional Municipality of York is a dynamic and progressive organization that serves a diverse population of over 1 million residents. We are committed to providing excellent customer service and creating a positive work environment for our employees.About the RoleWe are seeking a highly motivated and detail-oriented...

  • IT Support Specialist

    1 week ago

    Newmarket, Ontario, Canada The Regional Municipality of York Full time

    About The Regional Municipality of YorkThe Regional Municipality of York is a dynamic and progressive organization that serves a diverse population of over 1 million residents. We are committed to providing excellent customer service and creating a positive work environment for our employees.About the RoleWe are seeking a highly motivated and detail-oriented...

  • IT Support Specialist

    1 week ago

    Newmarket, Ontario, Canada The Regional Municipality of York Full time

    About The Regional Municipality of YorkThe Regional Municipality of York is a dynamic and progressive organization that serves a diverse population of over 1 million residents. We are committed to providing excellent customer service and creating a positive work environment for our employees.About the RoleWe are seeking a highly motivated and detail-oriented...

  • IT Support Specialist

    4 days ago

    Newmarket, Ontario, Canada Ebgames Full time

    Unlock Your Potential in IT SupportWe are seeking a highly skilled and motivated IT Support Specialist to join our team at EB Games. As a key member of our IT department, you will be responsible for providing top-notch support to our clients across various applications and platforms.Key Responsibilities:Provide proactive maintenance and support for client...

  • IT Support Specialist

    4 days ago

    Newmarket, Ontario, Canada Ebgames Full time

    Unlock Your Potential in IT SupportWe are seeking a highly skilled and motivated IT Support Specialist to join our team at EB Games. As a key member of our IT department, you will be responsible for providing top-notch support to our clients across various applications and platforms.Key Responsibilities:Provide proactive maintenance and support for client...

  • Healthcare Support Specialist

    7 days ago

    Newmarket, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a valued member of our team, you will play a key role in delivering responsive, accessible, and integrated patient-centered care.Key ResponsibilitiesProvide administrative support services to Care Coordinators,...

  • Healthcare Support Specialist

    7 days ago

    Newmarket, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a valued member of our team, you will play a key role in delivering responsive, accessible, and integrated patient-centered care.Key ResponsibilitiesProvide administrative support services to Care Coordinators,...

  • Administrative Support Specialist

    2 weeks ago

    Newmarket, Ontario, Canada EcoClean Maids Corporation Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at EcoClean Maids Corporation. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our office.Key ResponsibilitiesEvent Planning: Arrange and coordinate seminars, conferences, and other...

  • Administrative Support Specialist

    1 month ago

    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    At Southlake Regional Health Centre, we are dedicated to providing exceptional healthcare services to the communities we serve. Our focus on advanced medical programs, including Cancer Care and Cardiac Care, is supported by a committed team of over 6,000 professionals, including staff, physicians, volunteers, and Patient and Family Advisors.Position:...

  • Program Support Specialist

    24 hours ago

    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Program Support Specialist to join our team at Southlake Regional Health Centre. As a key member of our healthcare team, you will provide exceptional support to our patients, families, and healthcare providers.Key ResponsibilitiesCoordinate patient appointments and perform clerical duties under...

  • Program Support Specialist

    1 day ago

    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Program Support Specialist to join our team at Southlake Regional Health Centre. As a key member of our healthcare team, you will provide exceptional support to our patients, families, and healthcare providers.Key ResponsibilitiesCoordinate patient appointments and perform clerical duties under...

  • Administrative Support Specialist

    1 month ago

    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    At Southlake Regional Health Centre, we pride ourselves on being a premier healthcare institution dedicated to serving the communities of northern York Region and southern Simcoe County. Our focus is on delivering advanced medical programs, including Cancer Care and Cardiac Care, with a team of over 6,000 professionals committed to providing outstanding...

  • Program Support Specialist

    2 weeks ago

    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Program Support SpecialistSouthlake Regional Health Centre is a leading healthcare provider in northern York Region and southern Simcoe County, offering a wide range of healthcare services, including advanced regional programs in Cancer Care and Cardiac Care.As a member of our team, you will be part of a dynamic and collaborative environment where quality...

  • Program Support Specialist

    3 weeks ago

    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    Program Support SpecialistSouthlake Regional Health Centre is a leading healthcare provider in northern York Region and southern Simcoe County, offering a wide range of healthcare services, including advanced regional programs in Cancer Care and Cardiac Care.As a member of our team, you will be part of a dynamic and collaborative environment where quality...

  • Administrative Support Specialist

    1 month ago

    Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

    At Southlake Regional Health Centre, we are dedicated to providing a comprehensive array of healthcare services to the communities we serve. Our advanced regional programs encompass vital areas such as Cancer Care and Cardiac Care, reaching a diverse population across the northern Greater Toronto Area and into Simcoe-Muskoka. Our workforce, comprising nearly...