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Program Support Specialist

2 months ago

Newmarket, Ontario, Canada Southlake Regional Health Centre Full time
Program Support Specialist

Southlake Regional Health Centre is a leading healthcare provider in northern York Region and southern Simcoe County, offering a wide range of healthcare services, including advanced regional programs in Cancer Care and Cardiac Care.

As a member of our team, you will be part of a dynamic and collaborative environment where quality and patient safety are our top priorities.

Job Summary

The Program Support Specialist is a key member of our team, working closely with healthcare providers to provide exceptional patient care. This role is responsible for reception, patient scheduling, word processing, and clerical functions, reporting to the Department Manager.

Key Responsibilities
  • Provide exceptional patient care through effective reception and scheduling services
  • Perform word processing and clerical functions to support the Department
  • Collaborate with healthcare providers to ensure seamless patient care
  • Model the organizational core competencies
Requirements
  • Grade 12 diploma or equivalent
  • Medical Terminology Certificate required
  • Diploma in Medical Office Administration or relevant post-secondary diploma preferred
Qualifications
  • Minimum one year of clerical experience in an acute care healthcare environment
  • Proven ability to attend work regularly
  • Demonstrated current knowledge and skill in medical electronic health record systems
  • Proficiency with Microsoft Office preferred
  • Demonstrated ability in problem solving, analytical skills, and effective organizational and prioritizing skills
  • Excellent teamwork and interpersonal skills