Client Engagement Specialist

3 weeks ago


Winnipeg, Manitoba, Canada Waapihk Research Full time

POSITION # 233163

NATIONAL OCCUPATION CODE 64409

POSITION TYPE Permanent, Full-Time

Waapihk Research, a consulting firm, is seeking a Client Engagement Specialist to enhance client interactions across Canada. Reporting directly to the Principal, this position is pivotal in establishing connections with prospective clients nationwide. As a Client Engagement Specialist, your primary responsibility will be to identify new business opportunities and build relationships with organizations that can leverage Waapihk's specialized services.

This role emphasizes both collaboration and self-direction. We are looking for an individual who is driven, possesses strong time management skills, and excels in a team-oriented environment.

KEY RESPONSIBILITIES

  • Develop a comprehensive understanding of the services offered by Waapihk Research.
  • Gain insights into the various environments in which our clients operate.
  • Identify potential client organizations and partnerships throughout Canada.
  • Facilitate initial discussions between clients and the Principal.
  • Work alongside the Research Team to enhance our service offerings.
  • Assist in identifying and cultivating long-term business opportunities.
  • Maintain an organized and updated CRM pipeline.

EDUCATIONAL REQUIREMENTS

  • A bachelor's degree in epidemiology, statistics, biostatistics, health and research methodology, or a related discipline is essential. Equivalent experience demonstrating an understanding of fundamental statistics will also be considered.

REQUIRED EXPERIENCE

  • Direct experience living in Indigenous communities or working with Canadian Indigenous populations.
  • Knowledge of Indigenous self-governance, data governance, and health transformation initiatives.
  • Previous engagement with Indigenous and northern communities on various issues.
  • Experience in business-to-business account development or management.
  • Background in a dynamic customer service environment.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Proficiency in MS Office and a willingness to learn qualitative data software.
  • Ability to communicate in an Indigenous language is a plus.
  • A graduate degree in a related field is advantageous.


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