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Project Advisor, Print Specialist

2 months ago

Dartmouth, Canada The Printing House Full time
{"h2": "Project Advisor Role Overview"}

The Project Advisor role at The Printing House is a dynamic position that requires strong communication and customer service skills. As a key member of our team, you will assist the Manager in responding to customer inquiries, capturing specifications into detailed estimates or work orders, and expediting work orders into production.

Key Responsibilities
  • Assist the Manager in responding to customer inquiries and capturing specifications into detailed estimates or work orders
  • Ensure that all work in the location is moving along and will be complete prior to customer deadline
  • Cash handling and invoicing is done in strict compliance with The Printing House policies and procedures
  • Ensure account and contact information is regularly verified and updated and the Manager is always kept informed of status
  • Work with the Manager to maintain customer relationships and ensure the accuracy of data inputted into our systems
  • Prepare print-ready PDF files from customer-supplied artwork
Requirements
  • Experience with Adobe Creative Suite, Adobe Acrobat, and MS Office
  • Customer service experience in a retail environment
  • A consultative approach to working with customers
  • Team leadership skills and estimating and upselling abilities
  • Strong written and verbal communication skills
  • Detail-oriented and accurate with a sense of urgency and reliability
  • Coachable and open to feedback and able to collaborate with team members and customers
  • Problem-solving skills and ability to innovate and find solutions to unexpected challenges
About The Printing House

The Printing House is a Canadian-owned family business operating 65 retail production centers in British Columbia, Alberta, Ontario, and Nova Scotia. We have served Canadians as part of the community since 1961 and are committed to creating a culture that values sustainable initiatives and environmental awareness.

Equal Opportunity Employer

The Printing House is an equal opportunity employer that values diversity and inclusion. We do not discriminate based on race, citizenship, creed, gender, sexual orientation, age, marital status, disability, or other protected characteristics and are committed to employing a diverse workforce.