Print Services Specialist

4 weeks ago

Dartmouth, Canada Nova Scotia Full time
Job Title: Print Services Specialist

Are you passionate about delivering exceptional customer service and technical expertise? Do you have a strong background in IT and a desire to work in a dynamic and fast-paced environment? We are seeking a highly skilled Print Services Specialist to join our team at the Department of Cyber Security and Digital Solutions in Nova Scotia.

Job Summary:

The Print Services Specialist will provide technical support and expertise to clients across the province, ensuring the availability and security of digital solutions and their underlying infrastructure. This role requires a strong understanding of ITIL Service Management framework, experience with managed Print Services environment, and excellent problem-solving and communication skills.

Key Responsibilities:
  • Provide technical support and guidance to clients on print-related issues
  • Collaborate with Print Architects to coordinate processes and procedures
  • Participate in strategic and operational planning as part of a Provincial Print Services team
  • Represent NSDS as a point of contact for client departments regarding their service needs and requirements
  • Ensure the client is well-informed of the necessary steps to resolve their issues and maintain a professional and positive attitude when interacting with clients and coworkers
Requirements:
  • Bachelor's degree in Information Technology or related field
  • Minimum 3 years of experience in IT, with a focus on print services and technical support
  • Strong understanding of ITIL Service Management framework and managed Print Services environment
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary range of $2,653.85 - $3,231.58 bi-weekly
  • A comprehensive benefits package, including health, dental, and defined benefits pension
  • A 35-hour work week and flexible work arrangements
  • Opportunities for professional growth and development
How to Apply:

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to Competitions@novascotia.ca.

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