Business Systems Analyst

3 weeks ago


Guelph, Ontario, Canada Co-operators Full time

Employment Type:
Regular Full-Time

Language:
This role operates in English.

At Co-operators, we are a prominent Canadian financial services co-operative dedicated to fostering a sustainable and resilient society. Our team plays a crucial role in achieving this vision.

We place a high value on our employees, ensuring a robust culture and ample development opportunities that empower our team to excel and fulfill our mission.

The most rewarding aspect is collaborating with individuals who are genuinely passionate about our clients, communities, and each other.

Our Information Technology division aims to lead in leveraging technology to drive business strategies. We connect innovative ideas with practical solutions to generate value and efficiencies for our clients, employees, and communities.

The Business Systems Analyst is tasked with developing technology requirements, conducting analyses, and engaging stakeholders for project requests and enhancements.

This position also offers portfolio support, aids in prioritization processes, and generates strategic partner reports to improve collaboration across teams, budget planning, monthly reporting, and capacity tracking.

Assist in completing business cases to prioritize initiatives and fulfill project requirements, providing follow-up analyses to support benefit realization.

Collaborate with partners across Business and Technology teams for effective prioritization and synchronized project planning components. Provide effort estimates to facilitate implementation.

Conduct and facilitate user sessions to gather and document business requirements (regulatory, functional, and non-functional) and address business process issues (ensuring necessary certification and audit controls are in place).

Develop business process and workflow models. Contribute to the creation of data models.
Create and/or update user documentation, training manuals, system specifications, and other internal/external communications.
Deliver application training for business users on new and/or existing systems.
Provide application support for the installation, testing, data conversion, implementation, and ongoing maintenance of systems.
Utilize critical thinking skills to identify assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
Minimum of three years of relevant business/systems experience.
At least two years of experience in a Business Analyst role (including practical testing, requirement gathering, and facilitation/presentation experience).
Strong understanding of business/systems concepts and familiarity with applications, procedures, and workflows.

Demonstrated knowledge of testing methodologies, principles, and the System Development Life Cycle (SDLC), with the capability to lead small testing initiatives.

Opportunities for training and development to advance your career.
Flexible work arrangements and paid time off to support personal and family needs.
Paid volunteer days to contribute to your community.

In addition to a competitive salary and incentive programs, eligible employees benefit from a comprehensive total rewards package, including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability, and life coverage), mental health support, and an employee assistance program.



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