Business Operations Analyst

2 months ago

Guelph, Ontario, Canada CB Canada Full time
Job Summary

We are seeking a highly skilled Business Data Analyst to join our team at CB Canada. As a Business Data Analyst, you will play a key role in delivering key projects on time and as per the agreed scope. You will be responsible for delivering comprehensive analysis and insight into projects and reporting solutions, in response to diverse requests driving key business decisions and recommending possible business improvements.

Key Responsibilities
  • Participate in and/or lead projects to deliver key business outcomes.
  • Facilitate process and data source improvement initiatives by designing, writing and implementing process documentation based on collected business and process requirements.
  • Elicit requirements using interviews, documents, business, product and workflow analysis.
  • Collect and analyze the project's business requirements and transfer the same knowledge to the development team.
  • Prepare/review system documentation and specifications in accordance with methodology.
  • Critically evaluate information across multiple sources, reconcile conflicts, decompose high-level data into details and abstract up from low-level data, to a general understanding of the information.
  • Ability to communicate (verbal and written) with business units that rely on information to define system requirements or organizational processes.
  • Support stakeholders with analysis and ad hoc information requests, including performance metrics through compilation and interpretation of data pulled from various resources, according to established timelines.
Requirements
  • Bachelor degree in information Technology, Business Administration or related discipline.
  • 2 years' experience in business, accounting, business analysis or computer science.
  • Excellent knowledge of both SQL based report writing tools (Microsoft Report Builder) and Power BI as an output for data.
  • Knowledge of relational database and multi-dimensional design concepts.
  • Strong analytical skills, including a thorough understanding of how to interpret and translate stakeholder business needs into application and operational requirements.
  • Excellent verbal and written communication skills.
  • Detail oriented with strong analytical thinking and problem solving skills.
  • Proficiency in MS Office 365.
  • Strong project management, organizational abilities and time management.
  • Creative, resourceful and able to take initiative.
  • Able to multi-task, maintain accuracy and work effectively under pressure in a fast-paced environment of ambiguity and rapid change.
  • Able to work independently with little supervision and at the same time work well within a team & provide leadership as needed.
  • Demonstrate interpersonal skills with a strong focus on customer service.
Why Work with Us

CB Canada is a leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. We are committed to employment accessibility, diversity, equity and inclusion, and we encourage applications from members of equity-seeking groups.

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