Client Relations and Administrative Coordinator

4 weeks ago

Mississauga, Ontario, Canada QY Search & Advisory Full time

Are you an experienced professional in customer relations and administrative support seeking a rewarding opportunity?

We are currently looking for a committed Client Relations and Administrative Coordinator to become part of a thriving educational organization. This position offers a competitive salary range and a comprehensive benefits package.

This role is integral to our operations, providing you with the chance to contribute significantly to the success and growth of our organization. Your efforts will be acknowledged, and you will have direct communication with the leadership team.

Key Benefits:

  • Attractive annual salary with performance bonuses and health benefits
  • Generous paid time off
  • Consistent work schedule with some flexibility
  • Opportunities for professional development in a dynamic environment
  • Convenient location with accessible transportation options

Main Responsibilities:

  • Client Interaction: Manage inquiries through various communication channels, including phone, email, and in-person visits.
  • Information Dissemination: Provide detailed information about our services to assist in converting inquiries into consultations.
  • Follow-Up: Ensure timely responses to missed communications and maintain engagement with potential clients.
  • Client Engagement: Welcome walk-in clients, offer refreshments, and guide them through our offerings.
  • Scheduling: Coordinate meetings and consultations for prospective clients and management.
  • Data Management: Organize and maintain client records in our CRM system, ensuring accuracy and detail.
  • Order Processing: Assist with registration and payment procedures, ensuring compliance with our protocols.
  • Financial Management: Oversee payment plans and address any financial discrepancies.
  • Office Management: Maintain a clean and organized office environment, including supply inventory.
  • Vendor Liaison: Communicate with service providers and contractors as needed.
  • Additional Duties: Support other team members with administrative tasks as required.

Qualifications:

  • 3 to 6 years of experience in administrative and client service roles.
  • Proficient in Google Suite and MS Office; familiarity with CRM software is a plus.
  • Strong communication and interpersonal skills.
  • Detail-oriented and highly organized.
  • Team-oriented mindset with a willingness to assist colleagues.
  • Experience in the education sector is advantageous.
  • Willingness to work occasional weekends with compensatory time off.

If you believe you possess the skills and experience to excel in this role, we encourage you to consider this opportunity.

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