Change Delivery Lead

2 months ago

Toronto, Ontario, Canada Aviva Full time

About the Role:

The Change Delivery Lead is a critical leadership position within the Transformation Management Office (TMO) at Aviva Canada. This role directly supports and deputizes for the VP Change Delivery in providing leadership accountabilities for the Aviva Canada Change Portfolio Initiatives.

Key Responsibilities:

  • Design, develop, and implement Governance and planning activity work with the VP Change Delivery to establish process, artefacts, and cadence activities.
  • Build clear alignment to the commitments made to the Boards and Committees regarding outcomes, deliverables, and objectives that support the Change Portfolio targets.
  • Develop and improve e2e Governance processes, artefacts, and cadence activities through interaction and collaboration with Op Sponsors, Project teams, and key partners.
  • Articulate change artefacts clearly and consistently in terms of definitions and requirements in accordance with the Aviva Change Framework guidance.
  • Ensure changes and/or improvements to the governance process, artefacts, or cadence activities are correctly reflected as an update to the Transformation Management Office Governance Model.
  • Stress test and challenge the adaptability and do-ability of all plans on an on-going basis.
  • Monitor and report on dependencies, risks, and issues that have the potential to affect the execution delivery of the integrated plan.
  • Ensure all governance artefacts are always kept up to date and any other planned or ad hoc requirements to support analysis and reporting.
  • Establish an on-going integrated planning session with all key partners to review progress and plan the next phase.
  • Provide ongoing assurance as to the robustness and do-ability of the plan.
  • Build, develop, and forge strong and mutually beneficial relationships with all key collaborators to optimise delivery, outcomes, and ways of working.

Requirements:

  • 5+ years of demonstrable leadership and management experience within a fast-paced, dynamic transformation environment.
  • Demonstrable risk, issue, and dependency management experience, engaging with the Lines of Defence.
  • Change Management and Change delivery experience at a Project, Programme, and ideally at a Portfolio level.
  • Experience of multi-Initiative delivery, building effective relationships with all partners and motivating to achieve win-win outcomes.
  • Strong leadership abilities with the ability to drive and motivate a team of project and product experts to achieve the Aviva Canada strategic outcomes.
  • Knowledge of working with Business and IT Partners, their platforms, and their delivery methods.
  • Excellent partner management and influencing in a complex transformation arena.
  • Ability to foresee and articulate risks, issues, and dependencies and put in place appropriate mitigations both to programme delivery and business 'outcome' risks.
  • Ability to disseminate sometimes fragmented or contrary information and data to get to the root of the issue and use appropriate partner concerns or strategies to solve problems and/or clear blockers.
  • Ability to challenge the norm, seek out opportunities to improve, and drive effective delivery in a balanced risk management approach.
  • Ability to manage both complexity and volume of demand.
  • Understanding of the Canada business areas and marketplace.
  • Resilient to challenge at the most senior level while building and maintaining relationships.

What We Offer:

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Outstanding Career Development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.
  • Hybrid flexible work model.

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