Technical Specialist

1 week ago

Kitchener, Ontario, Canada Equitable CA Full time
About the Role

We are seeking a highly motivated Senior Technology Specialist to join our Enterprise Content Management team at Equitable CA. In this role, you will be responsible for analyzing, designing, configuring, developing, testing, implementing, maintaining, and modernizing our content management applications, specializing in OpenText Exstream solutions.

Key Responsibilities
  • Analyze and design complex technical configurations and coding of customized solution components within the ECM framework, including integrations with various major systems within the organization.
  • Create, enhance, and support complex technical configurations and coding of customized solution components within the ECM framework, including integrations with various major systems within the organization.
  • Engage and collaborate closely with our business partners, senior ECM team members, and other IT groups to successfully design and implement quality integrated solutions.
  • Solve complex technical problems, track, and provide various solution options with impact analysis.
  • Be part of a dynamic team that provides technical support and monitors and maintains ECM systems for solid availability and performance.
Requirements
  • Strong technical design skills and ability to deliver complex solutions in a fast-paced environment.
  • Experience as technical lead on larger integrated implementations.
  • Ability to analyze and document existing complex custom processes and propose options for streamlining existing code/configuration, if necessary.
  • Knowledge of C# on both.NET Core and.NET Framework, as well as experience in building and consuming REST APIs.
  • In-depth, hands-on experience with software systems design and development for both on-premise and Cloud-based solutions.
  • Solid operational support skills, including troubleshooting system health and communicating effectively with business and other IT partners to define and resolve issues.
  • Knowledge or experience with Enterprise Workflow, case, and queue management or automation solutions would be an asset.
  • Excellent verbal and written communications skills – can articulate complicated ideas in a clear and friendly manner, technical information to non-technical audiences.
  • Strong interpersonal and partnership building skills; Strong working knowledge of networks, active directory, security practices, and server infrastructure.
  • University degree and/or a combination of equivalent technical education and working experience.
What We Offer
  • An additional paid volunteer day each year so you can spend time giving back to the community.
  • Immediate enrollment in the company's pension program with employer matching.

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