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Director of Client Relations
2 months ago
Cari is seeking a highly skilled and experienced Executive Director of Operations to lead our Corporate Services team. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional client experiences.
Key Responsibilities- Client Relationships & Contract Management
- Develop and maintain strong relationships with clients to identify new business opportunities and enhance profitability.
- Develop and implement local business strategies aligned with client needs and company objectives.
- Ensure delivery of contract services meet or exceed Service Level Agreement (SLA) standards.
- Leadership & Team Management
- Lead and manage a diverse team of professionals to achieve business objectives.
- Develop and implement training programs to enhance employee skills and knowledge.
- Conduct regular performance reviews and provide coaching to improve team performance.
- Financial Management
- Develop and manage budgets to achieve financial goals.
- Analyze financial data to identify trends and areas for improvement.
- Develop and implement cost-saving initiatives to improve profitability.
- Business Development
- Identify and pursue new business opportunities to drive growth.
- Develop and implement business plans to achieve growth objectives.
- Collaborate with cross-functional teams to develop and implement marketing strategies.
- 5+ years of experience in a leadership role, preferably in a corporate services or operations environment.
- Strong financial acumen and experience managing budgets and financial data.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members.
- Proven track record of driving business growth and improving operational efficiency.
Cari is a leading provider of corporate services and solutions. We are committed to delivering exceptional client experiences and driving business growth through innovation and excellence.
