Bilingual IT Support Specialist

3 weeks ago

Markham, Ontario, Canada Hyundai Full time
Job Title: Bilingual IT Support Analyst

Hyundai Auto Canada Corp. is seeking a highly skilled Bilingual IT Support Analyst to join our team. As a key member of our IT department, you will provide technical support to both internal and external customers, ensuring seamless operations and exceptional customer experience.

Key Responsibilities:
  • Provide technical support for various IT systems, including software and hardware.
  • Triage and resolve technical issues in a timely and efficient manner.
  • Deploy and maintain desktops and peripherals.
  • Perform moves, adds, and changes of computer equipment.
  • Provide user support for business applications and communication systems.
  • Participate in infrastructure maintenance and projects.
Requirements:
  • Completion of a relevant secondary school diploma and college certificate or equivalent combination of experience and education.
  • 2-5 years of relevant experience in IT support, preferably in the automotive industry.
  • Bilingualism in English and French.
  • Knowledge of desktop security best practices and ITIL framework.
  • Experience with MS Windows, Active Directory, DNS, DHCP, Office 365, and other relevant technologies.
What We Offer:
  • Award-winning work culture.
  • Health benefits starting on day one.
  • Vehicle leasing program.
  • Flexible start times and hybrid working environment.
  • RRSP matching.
  • Maternity and parental leave top-up.
  • Career development and mentoring program.
  • Tuition reimbursement support.

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