Bilingual French Collections Specialist

2 months ago


Markham, Ontario, Canada CB Canada Full time
Job Title: Bilingual French Collections Specialist

We are seeking a highly skilled Bilingual French Collections Specialist to join our team at CB Canada. As a Collections Specialist, you will be responsible for handling inbound and outbound collections calls and correspondence, locating delinquent customer accounts, and making arrangements for payment.

Key Responsibilities:
  • Comply with all Federal Fair Credit Reporting Act rules and regulations
  • Process payments and handle customer inquiries
  • Locate delinquent customer accounts through various means, including skiptracing and written correspondence
  • Direct all billing and reporting activities in accordance with deadlines
  • Correctly process bankruptcy filings when received
  • Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
  • Document all customer payments to the right reports
  • Oversee and update customer files to ensure data accuracy
Requirements:
  • Microsoft Excel experience preferred
  • Solid understanding of Microsoft Excel
  • Prior experience working with collections/accounting software
  • AA or BS/BA in Accounting preferred
  • Excellent written, verbal, and social communication skills
  • 2+ years of prior high-volume collections experience
  • Ability to analyze and make decisions on customer accounts

Robert Half is a world-renowned talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary, and permanent placement solutions for finance and accounting, technology, marketing, and creative roles. Our team advocates on your behalf and promotes you to employers, providing access to top jobs, competitive compensation, and benefits, and free online training. Download the Robert Half app and get instant notifications for AI-matched jobs and more.



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