Logistics Operations Coordinator

7 days ago

Montreal, Quebec, Canada Stone Lain Full time
About the Role

At Stone Lain, we are seeking a highly organized and proactive Logistics Coordinator who shares our passion for delivering exceptional customer experiences. As a key member of our operations team, you will play a vital role in managing our inbound and outbound logistics, coordinating overseas shipments, and ensuring the efficiency and effectiveness of our supply chain operations.

Key Responsibilities
  • Inbound Logistics Management:
    • Oversee the receipt, inspection, and storage of incoming goods, ensuring accuracy and timeliness.
    • Coordinate with suppliers and vendors to guarantee on-time deliveries and resolve any issues.
    • Manage inventory levels and coordinate restocking efforts, aligning with operational needs.
  • Outbound Logistics Coordination:
    • Schedule and manage shipments to ensure timely and accurate delivery of products to customers.
    • Manage wholesale orders and collaborate with shipping carriers to track shipments and address any delays or issues.
    • Prepare and verify shipping documents to ensure compliance with regulations.
  • Overseas Shipments:
    • Coordinate and manage international shipments, including handling customs documentation and compliance.
    • Partner with freight forwarders and customs brokers to ensure smooth cross-border logistics.
    • Monitor international shipments and resolve any related issues or delays.
  • Supply Chain Optimization:
    • Analyze logistics data to identify opportunities for cost reduction and efficiency improvements.
    • Develop and implement strategies to enhance supply chain performance, reflecting a solution-oriented approach.
    • Maintain accurate records and provide regular reports to management, highlighting key metrics and insights.
  • Customer Service and Communication:
    • Act as the primary point of contact for logistics-related inquiries and issues, demonstrating initiative in problem resolution.
    • Communicate effectively with internal teams, suppliers, and customers to ensure a seamless logistics experience.
    • Address and resolve any logistics-related concerns promptly, exhibiting a commitment to customer satisfaction.

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