Retail Sales Team Leader

4 weeks ago


Courtenay, British Columbia, Canada Team Wireless Ltd Full time
Position Overview

As a Sales Operations Supervisor at Team Wireless Ltd, you will play a pivotal role in overseeing the daily operations of our retail environment. Your leadership will ensure that our sales team is effectively managed and that our customers receive exceptional service.

Educational Requirements
  • Completion of Secondary (high) school graduation certificate is required.
Work Environment

This position is set within a dynamic retail business, where customer interaction and sales performance are key to our success.

Key Responsibilities
  • Delegate tasks to sales personnel to optimize workflow.
  • Recruit, train, and develop staff to enhance team capabilities.
  • Manage inventory orders to maintain stock levels.
  • Authorize the return of merchandise as necessary.
  • Develop and implement work schedules for team members.
  • Engage in direct sales activities to drive revenue.
  • Compile and analyze reports related to sales performance, inventory management, and personnel issues.
  • Address and resolve customer inquiries, complaints, and supply challenges.
  • Maintain organized inventory systems to ensure efficiency.
  • Supervise and coordinate the activities of the sales team.
Experience Requirements

Candidates should possess:

  • A minimum of 7 months to less than 1 year of relevant experience.
  • Permanent employment status.
  • Proficiency in English as the working language.
  • A commitment to working 30 to 40 hours per week.


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