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Retail Sales Team Leader

3 months ago

Courtenay, British Columbia, Canada Team Wireless Ltd Full time
Position Overview

As a Sales Operations Supervisor at Team Wireless Ltd, you will play a crucial role in overseeing the sales team and ensuring efficient operations within our retail environment.

Educational Requirements
  • Completion of secondary (high) school education is required.
Work Environment

This position is situated within a dynamic retail business, where customer engagement and satisfaction are paramount.

Key Responsibilities
  • Delegate tasks to sales personnel effectively.
  • Recruit, train, and develop staff to enhance team performance.
  • Manage inventory orders and ensure product availability.
  • Authorize merchandise returns in accordance with company policy.
  • Develop and implement work schedules for the sales team.
  • Engage with customers to facilitate sales transactions.
  • Compile and analyze reports related to sales performance, inventory management, and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems to support operational efficiency.
  • Supervise and coordinate the activities of sales staff to achieve business objectives.
Experience Requirements
  • Minimum of 7 months to less than 1 year of relevant experience is preferred.
  • This is a permanent position.
  • Fluency in English is required for effective communication.
  • Work hours range from 30 to 40 hours per week.