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Retail Sales Team Leader

3 months ago

Courtenay, British Columbia, Canada 0714576 B.C. Ltd. Full time
Position Overview

We are seeking a dedicated **Sales Operations Supervisor** to oversee our retail business operations. This role is essential in ensuring our sales team functions efficiently and effectively.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a supervisory role
Work Environment

The successful candidate will work in a dynamic retail setting, focusing on enhancing customer satisfaction and driving sales performance.

Key Responsibilities
  • Delegate tasks to sales personnel
  • Recruit, train, and develop staff members
  • Authorize merchandise returns
  • Engage in direct sales activities
  • Compile reports regarding sales performance, inventory management, and staffing issues
  • Address and resolve customer inquiries, complaints, and supply challenges
  • Maintain organized inventory systems
  • Oversee and coordinate the activities of team members
Supervisory Responsibilities

Manage a team of **5-10 employees** to ensure optimal performance and productivity.

Screening Questions
  • Are you currently legally eligible to work in Canada?
  • Are you open to relocating for this role?
  • Do you possess prior experience in a similar field?
Job Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week